Please explore the list of FAQs below to see if you find the answers you need. If not, don’t hesitate to get in touch via our contact form on this page.
You have the right to choose where to be treated and can be referred to us by asking your GP. If your GP doesn’t include us on the list of options available to you, just tell them that you’d like to be treated by us and they can still make a referral as long as you are eligible for treatment with us – the choice is yours, and we accept referrals from any location in the UK.
Please click here to see our latest CQC report.
In October 2014, the Competition and Markets Authority (the “CMA”) published the Private Healthcare Market Investigation Order 2014 (the “Order”) following its investigation into the private healthcare industry. The Order imposed requirements on private hospital operators to disclose certain information in relation to referring clinicians (as defined by the Order) for the benefit of patients. Full details about the investigation and the Order can be found on the www.gov.uk/cma-cases/private-healthcare-market-investigation. The information provided by Care UK below is required by the Order.
Care UK private healthcare services are delivered through fee rates and packages agreed between Care UK and Medical Insurers or Private Patients. Consultants who are employed or engaged through Care UK do not levy any fees directly to Medical Insurers or Private Patients, in relation to any healthcare services provided by Care UK. No Clinicians hold practicing privileges with Care UK and thus all referrals are received directly from General Practice, Private Patients or via Medical Insurers.
Care UK does not provide any Clinicians with any Direct Incentives or any High Value Services.
In the course of providing NHS and private healthcare services Care UK does provide some or all of the following Low Value Services:
As the champions of patient choice, we offer treatments for NHS and private patients. If you are referred to us by your GP as an NHS patient, you do not have to pay for our services and will receive your treatment under the NHS for free as you would at your local trust hospital. If you have been referred to us as a private or self pay patient, we will charge for treatments. Our most up to date price list can be found here.
Yes, our visiting hours are from 3:00pm – 8:00pm
We have the necessary facilities, resources and culture to ensure that patients who are admitted to our centre will only share the room where they sleep with members of the same sex, and same-sex toilets and bathrooms will be close to their bed area.
We offer free Wi-Fi access for patients and visitors.
We are proud to offer a fully consultant-delivered service. Please click here to see our consultants.
Please note that we will not be performing any operations or outpatient appointments on Friday 19th, Sunday 21st and Monday 22nd April.
Our usual services will resume on Tuesday 23rd April.
We wish all our patients and colleagues a happy Easter.