Medical service that keep Buckinghamshire on the move wins major healthcare award

A musculoskeletal and diagnostic service that helps to keep 75,000 Buckinghamshire people on the go each year has won this year’s LaingBuisson Primary Care Award.


Running at nine sites across the county, including High Wycombe, Aylesbury and Marlow, the NHS Buckinghamshire Musculoskeletal and Diagnostic Services provide fast-track assessment, diagnostics and treatment, reducing the time from onset of pain or injury to treatment.


Service manager Michelle Saunders said: “We are a unique GP referral-based service. Because we have imaging, such as MRIs, X-rays and ultrasound, in the same location as our physiotherapists, we can rapidly manage patients in pain, preventing deterioration into long-term chronic health problems.


“We have also created one-stop-shop clinics, with the orthopaedic surgeons, run in the community.  Patients may undergo a specialist assessment, X-rays, physiotherapy and an injection in one appointment. This has enormous benefits for patients, many of whom are older and are experiencing mobility problems.”


The service, which has short waiting times, can quickly refer patients who are diagnosed as needing orthopaedic surgery for hospital appointments, reducing the time they spend in pain.


Michelle said: “I was delighted when the announcement was made – I have the most incredible teams and it is their dedication to their patients that won us the award: they are truly worthy winners.


“The teams will work late, if an urgent case comes in; and diagnostic staff and physiotherapists work together to get to the heart of the issue and create a tailored treatment plan for each patient.


“As a result, we greatly reduce the number of people who have to go to hospital for surgery and we speed up the route to hospital for those who need it, helping to make NHS services as efficient as possible.”


More than 1,000 people were at the annual awards ceremony when Michelle was presented with the award by LaingBuisson chairman, Stephen Dorrell.


Henry Elphick, CEO of LaingBuisson, said: “The LaingBuisson Awards offer providers and advisors the opportunity to recognise and celebrate the most inspiring and innovative work across healthcare and social care in the independent sector.


“The nominations were hugely impressive and included many deserving projects, organisations and professionals who are dedicated to tremendous health and care causes, and I know that the judges’ decisions were not easy ones.  We are delighted with the Awards’ continued success and congratulate all our finalists and winners.”

You can find out more about the service and its locations here.